Terms & Conditions

ORDERING

Payment Options

We accept the following methods of payment:

  • Visa or Mastercard using the Australian payment processor, Stripe
    • For Visa & MasterCard payments, select the credit card option in the checkout.
  • Direct Deposit
    • National Australia Bank
      BSB: 082-711
      Account: Β 63-331-1474

Please add your order number to any bank transfers for reconciliation purposes.

Please note, we do not accept American Express card.

Our credit card gateway is Stripe, offering a full hosted solution with the highest level of security and PCI compliance. All information is encrypted with Rapid SSL encryption. Shopping online with Provincial Fabric House is a safe shopping experience.

PRICING

Prices are in Australian Dollars (AUD) unless otherwise stated. All prices include GST for Australian residents. Prices may vary without notice.

For information about returns & exchanges please read our Return Policy.

PRODUCT INFORMATION

FABRIC LENGTHS

Fabrics are sold PER LINEAL METRE with a minimum purchase of one metre (1m).

Fabrics are cut in continuous lengths where possible, and if there is a join then extra centimetres are given to allow for the join. For larger items it is not always possible to provide as a continuous piece. The lengths of available rolls are included in the Product Description. For complex projects, or fabrics with a pattern please consult with your upholsterer to confirm what lengths are required/appropriate for your project.

If you have any specific requirements, please contact us prior to ordering. Due to the nature of our fabrics being end-of-run and discontinued lines, we cannot always guarantee that advertised lengths will remain available.

FABRIC WEIGHT

Our fabric is classified as light, medium or heavy weight. The light weight fabric is suitable for soft furnishings, curtains, craft or quilting. The medium to heavy weight fabrics are suitable for cushions, curtains, blinds and upholstery. Any information provided to you in store is of a general nature, and does not take into consideration the specific end use. Please ask for fabric specifications if using this fabric for upholstery or home furnishing manufacturing.

FABRIC WIDTH

Our fabrics vary from 70cm to 300cm wide. The width is noted in the individual fabric description.

COLOURS

The fabric colours represented on the website may differ slightly from the actual product. Appearances will vary from one computer screen to another due to the colour settings on your monitor. Whilst every effort is made to represent colours accurately on screen, we cannot guarantee exact colour match due to variance in monitor calibration. We recommend ordering a swatch before buying meterage to get a true indication of colour. As some of our fabrics are hand dyed and woven there may be slight colour variations between dye batches.

FABRIC IMPERFECTIONS

The nature of natural fibres such as cotton and linen, along with different weaving methods are such that a certain number of slight imperfections can and will occasionally occur. Such imperfections are considered a normal part of the fabric and should not be seen as flaws or defects.

These normal variations cannot be returned, repaired or exchanged.

SWATCHES

Swatches can be ordered over the phone or online. Swatches collected in store are free of charge. If you order online, you can order up to five (5) swatches which will be sent via Australia Post registered mail for a small delivery charge of $10. Read more about our Free Samples here. Please contact (02) 4871 3446 or email us for additional details and prices regarding delivery.

PRODUCT AVAILABILITY

All products listed on our website are held in stock unless marked β€˜out of stock’ within individual product descriptions. Due to the nature of our stock being end-of-run and discontinued lines they may sell out in-store or online, and are unable to be restocked. Please contact (02) 4871 3446 or email us for additional information.